Find answers, report a problem, or contact the SpearFoundry team
When something breaks, email support and include:
If text, layout, or motion does not look right, email support and include:
Purchases in Loop are tied to your Apple Account. After you reinstall Loop or move to a new device, use the restore option inside the app. If you cannot find it, email support and we will help.
Loop does not need an account. Your progress is saved on your device as you play. Turn on Game Center and Loop can save your games so your progress moves between your devices.
Notifications are optional. After you turn them on, Loop can send a daily reminder. Change this anytime inside Loop, or in iOS Settings under Notifications, Loop.
Email: contact@spearfoundry.com
SpearFoundry Consulting LLCFor the fastest response, include your device model, app version, level number, and a description of what happened